Terms and conditions

TERMS AND CONDITIONS OF USE

1. LEGAL STATUS

   1.1 The License Number held by us is MGA/B2C/123/2024, issued by the Malta Gaming Authority.1.2 We are entitled to operate in the United Kingdom and have been granted permission to offer services within this jurisdiction.

2. REGISTRATION AND LOGIN PROCESS

   2.1 To register an account with us, you must follow these steps:

   • Visit our website;
   • Click on the 'Register' button;
   • Enter your email address, password, and other required details;
   • Verify your email address by clicking on the link sent to you; and
   • Login to access our services.2.2 We may require Know Your Customer (KYC) verification for certain transactions or withdrawals.

3. GAMES AND SOFTWARE PROVIDERS

   3.1 Our games are provided by top software providers including NetEnt, Microgaming, Play'n GO, Evolution Gaming, and Pragmatic Play.3.2 The total number of games available to you is 1500+.

4. BONUSES AND PROMOTIONS

   4.1 We offer a Welcome Bonus to new customers which includes:

   • A 100% match up to £100;
   • 150 Free Spins on Starburst (£0.10 each);4.2 The terms and conditions of the Welcome Bonus are as follows:
   • The minimum deposit required to activate this bonus is £10.
   • You must opt-in or automatically agree to receive this offer;
   • Wagering requirements apply (40x the bonus amount); and
   • This promotion expires 30 days after activation.

5. VIP AND/OR LOYALTY PROGRAM

   5.1 Our loyalty program offers rewards based on your gaming activity.5.2 To qualify for our VIP tiers, you must earn points by betting £10 or more;5.3 The benefits of each tier are as follows:

   • Bronze: cashback 5%;
   • Silver: cashback 7%;
   • Gold: cashback 9%;
   • Platinum: cashback 12%; and
   • Diamond: cashback 15%;

6. PAYMENT METHODS AND BANKING TERMS

   6.1 We offer various payment methods including:

   • Visa/Mastercard (£10-£5000, instant, free);
   • Skrill/Neteller (£10, instant, free); and
   • Bitcoin (£10 equivalent, instant, free).

7. KEY TERMS AND CONDITIONS

   7.1 The maximum bet permitted while a bonus is active is £5;7.2 Table games contribute 10% to the wagering requirements; and7.3 Wagering requirements apply (40x the bonus amount) unless specified otherwise.

8. MOBILE AND TECHNICAL FEATURES

   8.1 Our mobile app is available for iOS and Android devices.8.2 Mobile browser optimization provides a seamless experience on any device;8.3 User Experience and Speed: fast load, Face ID login, intuitive navigation;

9. SECURITY AND FAIR PLAY

   9.1 We use SSL encryption (256-bit) by Cloudflare to protect your data.9.2 Our games are audited for fairness by eCOGRA.

10. RESPONSIBLE GAMBLING FEATURES

    10.1 We offer the following tools to assist with responsible gaming:

    • Deposit limits: set a daily, weekly or monthly limit;
    • Time-outs (24 hours-6 weeks); and
    • Permanent self-exclusion;

11. ADVANTAGES AND DISADVANTAGES

12. GENERAL CASINO INFORMATION

    12.1 We were founded in 2021.12.2 Our operator/parent company is Fancy Reels Casino Ltd, Malta.